Summary Of Qualifications
- Experience managing Microsoft Teams and video conferencing platforms for large multi-state enterprise in an Office 365 environment.
- Proficient in creating and managing complex workflows and timelines for multiple ongoing projects.
- Current Certified Technology Specialist (CTS) certificate holder.
- 8+ years in event production management and 15+ years working in the audio video industry.
- Experienced in system design and install for audio-video systems of all sizes.
- Vast experience in troubleshooting all manner of network issues and audio-visual systems.
- Leveraging multiple could-based management platforms to monitor and maintain conference rooms and equipment.
Skills & Expertise
- All types of AV equipment, including conference room systems, large scale sound equipment, and video and streaming equipment
- Systems troubleshooting
- Office 365 Global Admin
- Advanced expertise in all major UCC platforms. Microsoft Teams, Zoom, WebEx, etc.
- Adobe Creative Suite
- Event Management
- AV System Design
- Microsoft PowerShell
- Azure Active Directory
Experiences
- Overseeing and maintaining the Unified Collaborative Communication video admin page and equipment remotely to ensure that units are fully functional and active.
- Serving as the enterprise-level Microsoft Teams global admin and SME for the company.
- Installing and provisioning Microsoft Teams Rooms conferencing systems, including Office 365 account creation and licensing.
- Leading in the planning and overseeing installation of all conference room AV equipment, including new construction.
- Resolving system problems, escalating according to predefined guidelines, including advising on solutions for systems failures.
- Making final purchasing decisions for UCC needs within given budgetary guidelines.
- Managing vendors and contractors to ensure company AV needs are being met.
- Maintaining all company AV equipment and needs, as well as various IT and User support needs.
- Training end users and creating training documentation in UCC best practices for successful execution of meetings, webinars, and events.
- Responsible for meeting the technical AV requirements for all department needs including weekly meetings, classes, rehearsals, photo shoots, space rental events, as well as maintaining all department AV and technical equipment used by faculty and students.
- Planned, implemented, and maintained new department technology initiatives such as shared room booking, public calendar, media management and multi-media archives.
- Ensured all technical and production management elements of the department are covered including scheduling of technical rehearsals, performances, and managing studio rentals.
- Trained student crews in the operation of all live event elements, including sound consoles and playback, lighting programing and operation, and multimedia projections.
- Ensured all AV technical needs (audio editing, sound reinforcement, lighting, projection and video) are performance ready.
- Performed general troubleshooting of department IT and AV issues.
- Planned and scheduled logistics for all out-of-town corporate event jobs.
- Designed event inventory information and tracking sheet.
- Hired and scheduled on-site event crew and warehouse crew.
- Communicated and distributed all relevant information about events to crew and staff.
- Tracked and calculated crew hours for payroll.
- Oversaw shipping and receiving and handled all stock inventory inquiries.
- Assisted sound designers by supplying schedule, inventory, and theater facility information as needed.
- Responsible for installation, operation, maintenance, and strike of sound equipment for productions.
- Oversaw maintenance of all audio equipment inventory.
- Supervised audio interns’ work and growth.
- Maintained department budget and keep records of all expenditures.
- Live Mix Engineer for musicals and other events as needed.
- Implemented audio requirements, installing systems per designer specifications for all productions.
- Maintained all audio equipment for performance spaces and intercom systems.
- Managed transition to all digital playback equipment.
- Aided in developing and implementing a strategic plan for the upgrade of all audio equipment and infrastructure.
- Assisted in managing audio interns’ work and growth.
- Sound system design and implementation for over 11 different venues, producing 130+ shows.
- Advised Production Manager on sound and video equipment purchasing decisions.
- Coordinated timely load-in and load-out of artists at the main venue.
- Acted as Live Mix Engineer for all guest musical artists.
- Oversaw house open and start of show at the main venue.
- Assisted with load in, focus, maintenance and operation of lighting equipment.
- Sound design for theatre and dance.
- Live Mix Engineer for theatre and live musical events.
- Consulted on sound and lighting purchases for organizations
- Set up of sound and lighting equipment for concerts and corporate events.
- Acted as Monitor Engineer for live events.